Layanan Profesional
Menjadi mitra teknologi dan solusi pilihan dengan menciptakan nilai tambah bagi pelanggan.
- Cakupan nasional di 35 provinsi
- Kualitas terbukti dengan berbagai penghargaan selama 10 tahun
- Sertifikasi ISO 9001-2015 di bidang pelayanan
Segmen
- Industri ritel
- Sektor swasta
Solusi Total Layanan Kami
- IT Managed Services
- Maintenance Contracts
- Service Center Carry in/Onsite/Mail in
- Contact Center Voice/non-Voice/BPO
- L1-L3 Repair
- Refurbish & Rework
- Service Logistics
- Warehouse Management
- S/P Planning
Apa Yang Kami Lakukan Layanan Purna Jual
Front Liner Services
- Customer service
- Drop-off counter
- Accessories retail
- Contact center support
- Complaint handling
- CSI survey
Hardware Services
- Depot repair (L2)
- On-site repair (L2)
- 24×7 support
- DOA handling
- Product refurbish
- Product rework
- Product installation
Service Parts Management
- Warehousing
- Inventory Management
- Part Planning
- Inbound
- Outbound
- Harvesting
RMA Management
- Collection
- Screening & Testing
- Return to ODM
- Level 3 repair
- HDD low level format
Apa Yang Kami Lakukan Layanan Terkelola TI
Deployment Services
- Imaging
- Staging
- Delivery
- Installation
- Migration
- Asset Management
Maintenance Services
- On-site Support
- Preventive
- Helpdesk support
- 24×7 support
- Ticket management
- Outsourcing
Apa Yang Kami Lakukan Outsourcing / BPO
Contact Center
- Inbound
- Outbound
- Social media & messengers
- Telemarketing
- Helpdesk, dispatch
- Data entry support
- SMS bulk
Level 3 Repair Center
- Screening
- Up to component and chip level repair
- Unit or board repair
- Swap services
Cakupan Jaringan Layanan
Cakupan Jaringan Layanan
